• Business Analysis Process Modeling

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  • SHOW CREDIT DETAILS


  • BEHAVIORAL COMPETENCIES

    • Develops talent
    • Optimizes work processes

  • SKILLS

    • Customer service delivery
    • Document and model user  requirements
    • Performance improvement

synopsis

A business process model is a roadmap that identifies completing a specific task. A business analyst develops process models to evaluate managerial and operational processes. Once they create the process model, the business analyst can assess how effective the business processes are and analyze areas that need improvement. Once they have identified the process is failing stage, they can determine the best solution.


Business Analysis Process Modeling is a three-day, integrated case-study-based class. The delegates will practice identifying and prioritizing processes that require improvement, modeling these processes, developing changes to improve performance, and creating documents to communicate these changes to the rest of the organization. The course provides the delegates with the opportunity to perform the four phases of a process improvement project—Define, Analyze, Implement, and Control. Participants practice identifying and prioritizing the processes that require improvement and creating the documents needed to communicate these changes to the rest of the organization.


This course is aligned with the latest version of A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide)™.


You can attend this course in one of the following formats: 

  1. instructor-led training in a live, virtual classroom,
  2. e-training (on-demand),
  3. instructor-led training in a live classroom, and
  4. blended (on-demand and live sessions).

you will learn how to

At the end of this course, you should be able to:

  • Describe the Process Modeling Management (PMM) framework.
  • Define key PMM terms and concepts.
  • Apply standard frameworks to identify and structure an organization's processes. 
  • Plan and conduct major activities performed during each phase of process modeling.
  • Model AS-IS and TO-BE processes.
  • Perform the business analyst's role and responsibilities in PMM.
  • Use business analysis when applying process modeling methodologies and techniques.
  • Analyze a process to understand problems, bottlenecks, and potential improvements.
  • This course uses digital materials.

audience

This course is ideal for: 

  • business analysts,
  • designers/systems analysts,
  • requirements professionals,
  • business product owners,
  • project/program managers,
  • team leaders,
  • testing/quality assurance managers,
  • process management professionals,
  • management consultants,
  • change management professionals,
  • IT specialists,
  • anyone involved in leading or participating in any process modeling or improvement initiative,
  • anyone involved in projects involving changes to existing business processes, such as implementing an Enterprise Resource Planning system,
  • anyone who wants to learn the best practices and approaches that will help you become a more effective business analyst, or
  • anyone who leads or manages a group of business analysts or business process analysts,
  • anyone who is seeking career development in business analysis.

OUTLINE

  • MODULE 1: INTRODUCTION TO BUSINESS PROCESS MODELING

    At the end of this module,  you should be able to:

    1. Define key business process modeling terms and concepts.
    2. Discuss the difference between a process and a workflow.
    3. Describe key process improvement activities.
    4. Develop the business case for process improvements projects.
    5. Explain the responsibilities of the business analyst in process improvement.
    6. Apply the concept of process leveling to manage the complexity of any process.
    7. Review industry-standard process frameworks to understand process hierarchies.

  • MODULE 2: DEFINE PHASE

    At the end of this module, you should be able to:

    1. Discuss the critical activities in the Define phase of a process improvement project.
    2. Apply a strategic approach to process management.
    3. Analyze the organization’s core competencies in terms of its business processes.
    4. Recommend which ones we should keep and which ones we should outsource.
    5. Identify which business processes we need to improve.
    6. Demonstrate the relationship between the business processes we need to improve and the business strategy.
    7. Obtain consensus on which processes we need to improve and manage.

  • MODULE 3: ANALYZE PHASE

    At the end of this module,  you should be able to:

    1. Discuss the critical activities in the Analyze phase of a process improvement project.
    2. Define process models.
    3. Explain the difference between processes and functions.
    4. Apply Business Process Modeling Notation (BPMN) to various business situations.
    5. Develop the AS-IS process diagram.
    6. Conduct a root cause analysis.
    7. Identify what to measure and why.
    8. Design a measurement program.
    9. Identify process benchmarks.

  • MODULE 4: IMPLEMENT PHASE

    At the end of this module, you should be able to:

    1. Discuss the critical activities in the Implement phase of a process improvement project.
    2. Apply best practices to process design.
    3. Address workflow influences like physical layout, organizational policies, and human factors.
    4. Formulate measures to assess the new process.
    5. Develop the TO-BE process map.
    6. Describe the process for conducting a gap analysis
    7. Describe considerations for communicating findings to stakeholders.

  • MODULE 5: CONTROL PHASE

    At the end of this module, you should be able to:

    1. Discuss the critical activities in the Control phase of a process improvement project.
    2. Discuss how to transfer knowledge to process users to improve process performance using process modeling tools and techniques.
    3. Describe an environment that will enable continuous process improvements.

BUSINESS ANALYSIS PROCESS MODELING FAQs

  • What background do I need for this course?

    This is an intermediate course. A prerequisite for attending this course is Business Analysis Essentials or equivalent.

  • Is the on-demand content the same as the 3-day instructor class?

    The content and concepts are very similar. We designed the on-demand class to be suitable for a digital, self-study format.

  • What will I receive in the self-study, interactive course?

    At the end of this course, you will receive: 


    • 32 hours of content,
    • a printable student guide, 
    • interactive video lessons with personalized navigation,
    • instructor email support,
    • a student discussion board where you can engage and chat with other students,
    • interactive games, 
    • Interactive learning assessments, and
    • practice exams.

  • How will I access my course materials if I choose on-demand method?

    When we receive the payment, you will receive an email from INDENTRA LTD. with all the links and information you need to get started.

  • How can I sign up for a review session or an Instructor-led version of this course?

    Once you enroll in the course, INDENTRA LTD will send you an email with the specific details and dates.

  • How to schedule my instructor-led training?

    At any time, you may call or email our customer service team for assistance in enrolling in the event date of your choice. Alternatively, you can choose to use the online scheduling feature.

BUSINESS ANALYSIS PROCESS MODELING Reviews