Business Analysis Skills Assessment

6. I can identify relevant stakeholders, understand their interests, influence, knowledge and concerns, and plan engagement accordingly.

7. I can select appropriate elicitation techniques such as interviews, workshops, observation, research, surveys or prototyping for the information needed.

8. I can ask clear, purposeful questions, listen actively and distinguish evidence from assumptions, opinions and unresolved issues.

9. I can facilitate discussions that surface differences, manage conflict, build consensus and produce clear next steps without suppressing legitimate disagreement.

10. I can confirm elicitation results with stakeholders and maintain shared understanding as information, priorities and decisions evolve.

11. I can classify and organise business, stakeholder, solution and transition requirements at appropriate levels of detail and abstraction.

12. I can use models, scenarios, rules, data views, use cases or other representations to clarify requirements and improve shared understanding.

13. I can verify requirements for clarity, consistency, completeness, feasibility and testability and validate that they align with the underlying business need.

14. I can prioritise requirements using transparent criteria such as value, risk, dependency, urgency, cost and release considerations.

15. I can maintain traceability, assess change impact and govern requirements and designs so that approved changes do not undermine solution integrity.

16. I can define process boundaries, customers, outcomes, triggers, inputs, outputs, roles and controls before modelling detailed activity.

17. I can create useful current-state process models that reveal hand-offs, delays, rework, decision points, controls and sources of variation.

18. I can distinguish symptoms from root causes using evidence and structured analysis rather than jumping directly to a preferred solution.

19. I can design and compare future-state process options using customer value, performance, risk, control, technology and implementation considerations.

20. I can define meaningful measures and implementation considerations so process improvement can be evaluated after change is introduced.

21. I can analyse the current state using strategic, operational, customer, capability and environmental evidence to identify the real need for change.

22. I can define a credible future state, identify capability gaps and describe the conditions required for successful transition.

23. I can generate and compare solution options using benefits, costs, risks, feasibility, organisational readiness and strategic alignment.

24. I can contribute to a business case that makes assumptions, value drivers, costs, benefits, uncertainty and decision criteria explicit.

25. I can assess whether a delivered solution is producing intended outcomes and value and recommend corrective or optimisation actions when it is not.

26. I can translate customer and stakeholder needs into product goals, outcomes, hypotheses or backlog items that support iterative delivery.

27. I can work collaboratively with product owners, delivery teams and stakeholders to refine scope and understanding as evidence emerges.

28. I can prioritise analysis and delivery work using value, risk, learning, dependency, effort and feedback rather than relying only on fixed upfront scope.

29. I can use prototypes, experiments, increments and stakeholder feedback to validate assumptions and refine requirements or product decisions.

30. I can maintain enough analysis discipline, traceability and governance in agile or hybrid environments without creating unnecessary documentation or delay.

31. I can frame an analytical question so the decision, data requirements, measures and evidence needed are clear.

32. I can judge whether available data is sufficiently relevant, reliable, complete and unbiased for the analysis or decision being supported.

33. I can interpret analytical outputs and visualisations without overstating what the data demonstrates or confusing association with causation.

34. I can use AI-enabled tools to support research, synthesis, modelling, requirements or option analysis while validating outputs and protecting confidential information.

35. I can identify digital or AI-enabled opportunities while also defining controls, adoption needs, human oversight, risks and measurable value expectations.