Module 1
Facilitator Guide Architecture
- Purpose, users and level of guidance
- Session plans, timings and preparation
- Facilitation cues, transitions and activity instructions
- Debriefs, model responses and contingency notes
Learning Resource Development Programme
Facilitator Guides, Participant Workbooks and Performance Support
Create facilitator guides, participant workbooks and performance-support tools that improve delivery consistency and help learning transfer into real work.
Course overview
Design the resources that connect a learning design with consistent delivery and workplace use.
Facilitator Guides, Participant Workbooks and Performance Support focuses on the resources that make a programme usable by both facilitators and learners. Participants develop structured guidance, participant materials and job aids that support preparation, delivery, practice, reference and post-course application.
The course shows how to create facilitator guides that provide enough direction without scripting every word, workbooks that help learners think and practise rather than merely store slides, and performance-support tools that are easy to find and use at the point of need.
A connected development case ensures the three resource types work together and remain aligned with outcomes, assessments, accessibility requirements and version control.
Learning outcomes
What participants will be able to do.
- Define the purpose and users of facilitator, participant and performance-support resources.
- Create facilitator guides with timing, preparation, transitions, activity instructions and debrief support.
- Design participant workbooks that support notes, practice, reflection and reference.
- Convert procedures and decisions into usable checklists, job aids and quick-reference tools.
- Align all resources with learning outcomes, activities and assessments.
- Apply information-design principles for clarity, findability and usability.
- Incorporate accessibility, localisation and multi-format requirements.
- Use cross-references, naming conventions and version control consistently.
- Test resources through facilitator dry runs and learner usability review.
- Produce an integrated resource pack and maintenance plan.
Who should attend
Designed for professionals who need practical, context-aware L&D capability.
- Course developers and instructional designers.
- Trainers and facilitators responsible for delivery resources.
- Learning-operations and academy teams.
- Performance-support and knowledge-management professionals.
- Subject-matter experts producing job aids and reference materials.
Prerequisites
Professionally relevant and application-focused.
Participants should have access to a course design, lesson plan or procedure they can use as the basis for resource development.
Course structure
A five-Module learning and development journey.
The sequence develops understanding, application and practical outputs progressively across five connected Modules.
Module 2
Participant Workbook Design
- Workbook purpose and learner workflow
- Guided notes, examples and reference content
- Exercises, reflection and action planning
- Layout, navigation and print/digital usability
Module 3
Performance Support and Job Aids
- When performance support is more useful than training
- Checklists, decision guides and quick references
- Workflow, procedure and error-prevention aids
- Designing for findability and point-of-work use
Module 4
Integration, Accessibility and Content Control
- Cross-resource alignment and referencing
- Accessible documents and alternative formats
- Localisation and terminology management
- Naming, source, version and change control
Module 5
Pilot, Usability Review and Handover
- Facilitator dry runs and learner testing
- Usability observations and defect logging
- Revision, approval and release
- Integrated resource pack and maintenance ownership
Learning experience
Move from understanding to application, production and workplace value.
Structure
Design the resource system
Define what the facilitator, participant and performer need before, during and after learning.
Write
Create practical guidance
Develop concise instructions, prompts, examples, worksheets and reference content.
Support
Design point-of-work aids
Convert important decisions or procedures into quick, usable performance support.
Test
Run dry runs and usability reviews
Observe where facilitators or learners hesitate, misinterpret or cannot find what they need.
Handover
Package for controlled use
Prepare approved resources with version, ownership and maintenance information.
Completion requirements
Demonstrate participation, application and professional judgement.
- Develop sample facilitator, participant and performance-support resources.
- Participate in dry-run and usability-review activities.
- Apply accessibility and consistency checks across the resource set.
- Submit an integrated resource pack and maintenance checklist.
Participant outputs
Leave with practical L&D artefacts.
- Facilitator guide lesson sample.
- Participant workbook Module sample.
- Job aid or decision-support tool.
- Cross-resource alignment checklist.
- Usability-review findings.
- Integrated resource and maintenance pack.
Delivery options
Select the learning format that fits your people and development environment.
Instructor-led
Live Classroom
Face-to-face learning with facilitated discussion, design workshops, practical exercises, peer review and immediate feedback.
Instructor-led
Live Virtual Classroom
Interactive online delivery using collaborative workspaces, breakout activities, guided design and live facilitation.
Flexible
Blended Learning
A structured combination of preparation, live sessions, applied assignments, portfolio development and follow-up application.
Organisation-specific
Corporate and In-Company
Tailored delivery using organisational terminology, learning assets, platforms, governance and capability priorities where appropriate.
Frequently asked questions
Course information and participation.
How is a facilitator guide different from speaker notes?
A facilitator guide supports the complete learning process, including timing, preparation, questions, activities, debriefs, transitions and contingencies—not only what to say on a slide.
Should participant workbooks duplicate the slide deck?
Usually not. The course focuses on creating workbooks that support practice, thinking, reference and application rather than reproducing every presentation slide.
What counts as performance support?
Examples include checklists, quick-reference guides, decision aids, templates, workflow instructions and other resources used while performing real work.
Can the course support digital and printed resources?
Yes. Participants consider both formats, including navigation, accessibility, printing constraints and version control.
Can corporate delivery standardise our current guides and workbooks?
Yes. The programme can use current approved examples to develop a consistent resource architecture, templates and QA controls.
Take the next step
Create learning resources that support facilitators, participants and real workplace performance.
Discuss a development studio for your course-production team, academy or subject-matter experts using your current programme materials.