Foundation Lean Six Sigma Programme

Lean Six Sigma Yellow Belt: Foundations and Project Support

Build foundational Lean Six Sigma knowledge, use basic DMAIC and quality tools, and contribute effectively as an improvement-project team member.

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Course overview

Develop the practical foundation to recognise process problems and support disciplined improvement.

Lean Six Sigma Yellow Belt: Foundations and Project Support introduces the principles, roles and core tools used to understand process performance and support structured improvement.

Participants learn the purpose of DMAIC, customer and process thinking, basic data concepts, problem definition, process mapping, cause analysis and improvement support without moving into advanced statistical methods.

A practical case follows an improvement opportunity from initial problem framing through measurement, root-cause analysis, countermeasure selection and control planning.

Learning outcomes

What participants will be able to do.

  • Explain Lean, Six Sigma and the purpose of combining flow and variation reduction.
  • Describe Yellow, Green, Black Belt, sponsor and process-owner responsibilities.
  • Explain the DMAIC phases and the evidence required at each stage.
  • Translate a broad concern into a clear problem and improvement statement.
  • Identify customers, requirements and critical process outputs.
  • Create basic process maps and identify waste, rework, delay and hand-off risk.
  • Collect and organise simple process data ethically and consistently.
  • Use basic cause-and-effect, Pareto and 5 Whys analysis.
  • Support countermeasure testing, implementation and control activities.
  • Contribute constructively to an improvement-project review or gate.

Who should attend

Designed for professionals who need practical, context-aware capability.

  • Employees supporting Lean Six Sigma projects.
  • Team members, supervisors and process participants.
  • Quality, operations and service professionals.
  • Project and business-analysis professionals seeking improvement awareness.
  • Managers and sponsors needing a practical DMAIC foundation.

Course structure

5 integrated modules from foundation to workplace application.

The programme connects principles, practical tools, evidence, decisions and transfer through one coherent learning journey.

1

Lean Six Sigma foundations

  • Customer value, process performance and quality.
  • Lean waste and flow.
  • Variation, defects and cost of poor quality.
  • Belt roles, governance and project selection.
  • DMAIC overview and disciplined evidence.
2

Define: frame the opportunity

  • Voice of the customer and stakeholder needs.
  • Problem, goal, scope and business rationale.
  • SIPOC and high-level process boundaries.
  • Team roles and communication.
  • Define-phase review evidence.
3

Measure: understand current performance

  • Operational definitions and data integrity.
  • Basic data types and collection planning.
  • Process mapping and observation.
  • Baseline measures and simple visual displays.
  • Recognising measurement limitations.
4

Analyse and improve: find and test causes

  • Pareto thinking and cause-and-effect analysis.
  • 5 Whys and process evidence.
  • Distinguishing symptoms from causes.
  • Countermeasure generation and selection.
  • Pilot support, risk and stakeholder communication.
5

Control: sustain and support the change

  • Standard work and process ownership.
  • Control plans and visual management.
  • Monitoring, response and escalation.
  • Benefits, lessons and handover.
  • Yellow Belt workplace action plan.

Learning experience

Learn through application, challenge, feedback and reflection.

Frame

Improvement charter exercise

Turn a recurring problem into a clear purpose, scope, team and measurable objective.

Map

SIPOC and process mapping

Visualise suppliers, inputs, steps, outputs, customers and common failure points.

Measure

Basic data workshop

Create operational definitions, a simple collection plan and a baseline view.

Analyse

Root-cause laboratory

Use Pareto, cause-and-effect and 5 Whys methods with evidence rather than assumption.

Improve

Countermeasure selection

Compare ideas using impact, risk, feasibility and customer-value considerations.

Support

DMAIC gate simulation

Prepare concise evidence and contribute to a structured improvement-project review.

Course completion

Demonstrate participation, application and professional judgement.

  • Participate in the end-to-end DMAIC case.
  • Complete the core mapping, data and root-cause exercises.
  • Contribute to the improvement and control plan.
  • Complete the course knowledge check or applied review where included.

Participant outputs

Typical course outputs include:

  • Improvement problem and goal statement.
  • SIPOC and current-state process map.
  • Basic data-collection plan.
  • Pareto and cause-analysis worksheets.
  • Countermeasure and implementation-support plan.
  • Control and handover checklist.

Delivery options

Choose the format that fits your people and operating environment.

Instructor-led

Live Classroom

Face-to-face delivery with facilitated discussion, simulations, workshops and immediate feedback.

Instructor-led

Live Virtual Classroom

Interactive online delivery using collaborative workspaces, breakout activities and guided application.

Flexible

Blended Learning

A structured combination of preparation, live sessions, applied assignments, coaching and follow-up.

Organisation-specific

Corporate and In-Company

Tailored delivery using organisational terminology, cases, data and workplace priorities where appropriate.

Frequently asked questions

Course information and participation.

Is this suitable for someone new to Six Sigma?

Yes. It is designed as a foundation programme for people who will participate in or support improvement work.

Does the course include advanced statistics?

No. It concentrates on practical foundation concepts, basic data interpretation and team-project support.

What role can a Yellow Belt perform after the course?

Participants should be better prepared to identify problems, collect data, map processes, support analysis and contribute to DMAIC project activities.

Is a workplace project required?

A live project is not mandatory for the standard course, although corporate programmes may add a supervised workplace application.

Does the course award a third-party Yellow Belt certification?

No automatic third-party credential is conferred. INDENTRA may issue a course-completion record where applicable, and any separate examination or certification arrangement must be explicitly stated.

Take the next step

Build the foundation to support Lean Six Sigma projects with confidence and discipline.

Discuss a public course, a private team cohort or an organisation-specific Yellow Belt pathway linked to your improvement priorities.

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INDENTRA may adapt sequencing, exercises and examples to suit the delivery format and participant profile while preserving the stated learning outcomes. Any external examination, accreditation or third-party certification arrangement applies only when explicitly confirmed for the specific offering.